(Last updated 15th November 2020)
At Monitio Intelligence , we believe that our active screening technology and data present a great opportunity to help minimize the transmission of respiratory illness like COVID19.
At Monitio Intelligence , we fully accept the great responsibility that comes with safeguarding your sensitive data, such as information about your biometric face ID and BODY TEMPERATURE. We are committed to achieving the highest standards of privacy and security.
All data stored on the screening system are used for the purpose of minimizing the spread of respiratory illness, including COVID19. We see it as our job to be so clear and transparent that you can truly understand what we do with your data, even though the digital ecosystem of a fever screening system is complex. Our Co-founder Ben Su has written several blog posts on this, including our perspective on protecting privacy while helping stop COVID19. We'd love it if you could take some time to read it, and let us know what you think.
How and why we process your personal data at Monitio Intelligence and the facility operator managing the Monitio Essential screening kiosk:
i. To provide the facility operator the tool to ensure health and safety of the staff, visitors and other occupants accessing the facility, we and the facility manager collect certain data that allows us to contact you, analyze how you interact with our app and fix bugs. We do use third party tools to help us with this. But we are careful to only let them process usage data and minimal personal data on Monitio Intelligence 's behalf, not data relating to your body temperature or other health data. To be clear, these third party services are not permitted to use the data for any other purpose than to help us run Monitio Intelligence .
ii. To deliver insights as your trusted health companion, part of the service we provide is processing the personal information and health data that you choose to enter in the Monitio Essential applications. Because this data is so sensitive, we do not share it even with our internal third party service providers.
iii. To be clear: we are very careful to give extra protection to your sensitive health data. We do not share any of the data you track with advertisers or other third parties for their use. This is not our business model. For our principles and promises about how we make money, please see this blog post.
Please read the whole of this Privacy Policy to understand all this in more detail. We have done our best to make it as clear and comprehensible as possible. If you have any questions, do reach out to us at [email protected].
Data processing is at the center of our effort to help minimize the transmission of COVID19.
Here are the purposes for which we process data and the type of data that is processed to fulfill each purpose:
When you use the Monitio Essential applications, Monitio Intelligence and the Facility Manager collects, stores, and uses some personal and non-personal data about how you interact with our services, such as your body temperature and your answers to the survey questions and screening events.
The main reason why we collect this data and use third party tools is to provide the tool to conduct contact tracing and active screening for respiratory illnesses like COVID19. We are thoughtful about what data we collect, how they are stored, and used.
The other reason why we process this data is to help us understand how the Monitio Essential Station functions, to analyze bugs and fix issues, and to bring you more useful features. In a nutshell, we process this data to provide you with the best and most reliable experience of our services.
Here are the types of data we collect:
Body temperature, biometric face ID, mask-wearing status, personal contact information, and answers to COVID19 screening questions This data helps us to achieve the purpose of conducting active triage screening, contact tracing, and analysis of infection control management.
This data is necessary for Monitio Intelligence to deliver the services to you and the facility you are visiting to help minimize the transmission of COVID19 in our communities. The amount we collect is minimized wherever possible to respect your privacy.
Monitio Intelligence may use this data for the purpose of improving the Monitio Intelligence Screening Kiosk, the services we provide to you, and to prevent abusive use of our service. We believe that we have a legitimate interest to offer an error-free and functional service.
We also use the information set out above to analyze the usage of our service. With the help of third party providers, we use this analysis to improve our services and the effectiveness of our advertising.
When you create an account with Monitio Intelligence , your personal data - including sensitive data and data related to your health - is stored on the screening kiosk and is also stored and processed on Monitio Intelligence servers. By accessing Monitio Intelligence Essential Screening Kiosk you explicitly consent that:
i. Monitio Intelligence may store and process personal data you provide through completing the screening process for the purpose minimizing the transmission of COVID19 and other illnesses, and of improving Monitio Intelligence 's service features. Such Monitio Intelligence services may include sending you information and reminders through the contact method provided by you, e.g. to the email address you provided to Monitio Intelligence.
ii. The personal data you provide to Monitio Intelligence through the completion of the COVID19 triage screening process on the screening kiosk, such as your body temperature and biometric face ID data, and your health data (i.e. symptom screening answers).
iii. Monitio Intelligence may use your data to create de-identified sets of data for academic and clinical research purposes, which Monitio Intelligence may transfer to its collaborators to further research into population health. Monitio Intelligence 's collaborators are individually selected through an internal vetting process. This de-identified research data does not contain any information that would allow the research partner to identify you as an individual.
We believe that privacy - including data privacy - is a basic human right. At Monitio Intelligence we strive to ensure that your rights are respected.
Here are some key facts about your privacy that we would like you to know:
i. Our products and services have been designed to minimize the use of your personal data. We only collect and process your data for the purposes outlined above and detailed in this Privacy Policy.
ii. The security of our servers is routinely verified by experts to protect your data from unauthorized access. You can contact us at [email protected] if you have any questions about the security of our services.
iii. We do not retain your data in an identifiable format for longer than necessary to deliver our services.
iv. Monitio Intelligence does not engage in any automated decision-making or profiling activities.
As a user of Monitio Intelligence's services and website, you may exercise your user rights to:
i. Request information on your personal data processed by Monitio Intelligence . Upon your request, this information will be provided to you electronically. You can contact us to request your information at [email protected].
ii. Gain access to your information by requesting a backup of your data (as explained in the next section) in a format that is readable by other companies or organizations (data portability).
iii. Withdraw your consent from ongoing data processing at any time by deleting your account (as explained in the support section of the app), changing your privacy preferences in Settings and/or unsubscribing from our newsletter or other email communications by clicking the link at bottom of the email.
iv. Request the complete deletion of your data, including all past data sent to third-party services used for tracking and analysis, by reaching out to [email protected].
vi. Lodge a complaint with the relevant supervising authority if you believe Monitio Intelligence is processing your personal data in violation of applicable data protection regulations.
California Privacy Rights
If you are a California resident, California Civil Code Section 1798.83 permits you to request in writing a list of the categories of personal information relating third parties to which Monitio Intelligence has disclosed personal information during the preceding year.
To make such a request, please contact us at: [email protected].
We apply security measures to protect against misuse, loss, and/or alteration of personal information under our control. We follow industry best practices when transferring and storing your data. Though we cannot ensure or guarantee that misuse, loss or alteration of information will never occur, we use all reasonable efforts to prevent it.
When you create an account with Monitio Intelligence , your personal information can be stored locally on the Screening Kiosk (in the control of the facility manager), on the cloud managed by our cloud service provider or on the cloud managed by Monitio Intelligence
Important: Monitio Intelligence uses servers located in Canada to process and store your personal data.
Our website uses cookies, which are small text files that are intended to make the site better for you to use. In general, cookies are used to retain preferences, store information for things like shopping carts, and provide tracking data to third-party applications like Google Analytics or identify your device for special advertising purposes such as retargeting.
The Monitio Intelligence Screening Kiosk and our website also use third-party analysis and tracking services to track the performance of our services, understand how you use our services, and offer you an improved experience.
Information on your usage of our website or of the Monitio Intelligence screening station may be collected and processed by Monitio Intelligence , or a third party engaged by Monitio Intelligence using a unique identification number assigned to the Kiosk. Information about the Kiosk usage will be deleted when this information is no longer required for the purpose collected, and will always be de-identified before sharing with third parties besides those mentioned herein.
By using the Monitio Essential Screening Kiosk you consent that Monitio Intelligence may use cookies and third-party services, and collect your usage data under a unique identifier, for the purposes of tracking, analysis, and improvement of our technology.
Our website uses Google Analytics, a web analysis service operated by Google Inc. ("Google"). Google Analytics uses cookies (text files) stored on your computer to allow for analysis of your visits to websites and interactions with them in order to personalize your experience and improve our services. Information produced via cookies will be transferred to and stored on a server in the USA operated by Google.
The following Cookies are used by Google Analytics:
|
Cookie Name |
Value (example) |
Purpose |
Expiration |
|
_ga |
2.1326744211.152311160746-5 |
This cookie is written to the browser upon the first visit. It is included in each page view request and used to distinguish unique users on the website. |
2 years |
|
_gid |
2.1687193234.152311160746-1 |
This cookie is used to group the user behavior for each user. |
24 hours |
|
_gat_gtag_UA_property-id |
1 |
This cookie is used to throttle the rate at which requests are sent to Google Analytics so as to increase the efficiency of network calls. |
1 minute |
Google analyzes this information to offer reports to Monitio Intelligence on website usage and online usage of associated services. Under the terms of Google's analytics service, Google may also transfer this information to third parties, either when this is required by law or when third parties are contracted by Google to process this data. Google must not allow your IP address to be linked to any other personal data. By opting in via the cookie banner on Monitio Intelligence 's website, you consent to data being used and processed by Google as described above. You can withdraw consent for this use of your data at any time. Please note that this withdrawal only applies to future activities.
Our website uses Google AdSense, an advertising service operated by Google Inc. ("Google"). By using Google AdSense we can show adverts on our website matching our website's content and/or your interest. Google AdSense uses cookies stored on your computer, and web beacons, small images, to allow for analysis of your visits to websites and interactions with them in order to personalize your experience and improve the provided advertising. Information produced via cookies will be transferred to and stored on a server in the USA operated by Google.
The following Cookies are used by Google Adsense:
|
Cookie Name |
Value (example) |
Purpose |
Expiration |
|
NID, SID |
204=ReF91wQ3dOiUIpPlU7WHpzMVr-ipyXKy3L3n2mnyYnY5UsIN9DbCjJGpPuyihj1nkUJcfmWofH25aQenKN11ctD2E0q6tezP1rKMNQPegZpEDAkjtrfGqnjHhNcNC6tmK4v |
These cookies are used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions. |
Varies from 6 months to 2 years |
|
IDE |
AHWqTUnPL4OeAxcMrwDnQRsEbMtg9Avt1RzGLh_trEPvnEFARZcFAEnFHLn-FLPc |
Google DoubleClick uses this cookie to report the user's actions after viewing or clicking one of the ads to measure the efficacy of the ads. |
1 year |
|
DSID |
AAO-7r4w-GyuCqUPUDBXD5G8kywJRrN3IHVC6mpvky2MqkYcjGW1mwnXRMWeynG3A0wtUgCvJ1bb31M8knCRe2tjBSN9-LLXiUTnlsgUuKkwDsfb1RVGzDI |
Google DoubleClick uses this cookie to report the user's actions after viewing or clicking one of the ads to measure the efficacy of the ads. |
1 month |
|
APISID, HSID, SAPISID, SSID |
AJi4QfHHuFChoSwsVayffyBZ2NxcfTQBbV0CXVmS01zaz1CSjXB8yJZabTkXHgtw0iAW2sON |
These are security cookies used by Google to authenticate users, prevent fraudulent use of login credentials and protect user data from unauthorised parties. |
2 years |
|
1P_JAR |
2020-07-02-14 |
Google advertising cookie used for user tracking and ad targeting purposes. |
1 month |
Google analyzes this information to offer adverts on Monitio Intelligence 's website. Under the terms of Google's analytics service, Google may also transfer this information to third parties, either when this is required by law or when third parties are contracted by Google to process this data. Google must not allow your IP address to be linked to any other personal data. By opting in via the cookie banner on Monitio Intelligence 's website, you consent to data being used and processed by Google as described above. You can withdraw consent for this use of your data at any time. Please note that this withdrawal only applies to future activities.
Monitio Intelligence reserves the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and data use practices, the features of Monitio Intelligence 's services, or advances in technology. Please check this page periodically for changes. If we make any changes to this Privacy Policy that we consider to be material to your consent, we will notify you of them.
Monitio Intelligence is made in Markham, Ontario, Canada, and the way we handle data meets the high standards set by Canadian and Ontario provinciallegal requirements. Monitio Intelligence is made by AIH Technology Inc.. Monitio Intelligence has an appointed data protection officer. Please do not hesitate to reach out to [email protected] if you have any questions.